Faq
Is your website secure?
Yes, wisewristwatches.com is a completely safe and secure shopping website. We use 256-bit encryption and the latest security technologies. We are also periodically verified as a secure online shopping website through various independent compliance agencies.
What are the payment options?
Wisewristwatches.com currently accepts all major credit cards, PayPal, MasterCard , Visa Checkout.
NOTE – Wisewristwatches does not accept money orders, personal or bank checks. Such payments will be returned to customers.
Does your watches come in its original packaging?
Yes, all of our watches come in the original manufacturer’s packaging.
Can my purchase be shipped to an alternate address besides my billing address?
If you would like to ship your credit card purchase to an address other than your billing address, that address must be listed as an “alternate shipping address” with your credit card provider. (Simply call the phone number on the back of your card and request to add an alternate shipping address). This measure is for your protection and ensures that you have authorized wisewristwatches.com to ship the item to an address other than your primary address.
How do i return a watch i have purchased from wisewristwatches.com?
We want you to be completely happy with your order. If for any reason you are unsatisfied, we will gladly accept your timely return (within 14 days) of unworn or defective merchandise for a full refund of the original purchase price, excluding the shipping and handling costs.
Returned merchandise must include the manufacturer packaging, manuals and warranty cards (if available) along with all other paperwork. Returned merchandise must be in the same condition as when it was received. Used or worn merchandise cannot be returned unless defective. Items returned after 14 days from the original receipt of the product cannot be accepted.
I want to buy a watch, how do i order it?
Ordering from wisewristwatches.com is as easy as can be. Simply select the desired item and place it in your shopping cart by clicking “Add to Cart.” When you are finished shopping, click on the Shopping Cart icon or on “Checkout” and follow the instructions. Make payment and that’s it.
What other shipping option do you have?
Expedited delivery is available at an additional cost for selected items. To find out more, please contact a representative via Chat, Email or phone and our service team will be glad to assist you.
All orders will be shipped only after we complete our verification process. Our verification process is for your protection and ensures that someone else is not using your credit card. Our Customer Service department may contact you if additional information is required.
Your credit card will ONLY be charged when your order is being shipped. A tracking number will be made available once shipped where necessary. Please log-in to your account to obtain your tracking information. We authorize payment during the sale process to ensure the funds are available.
What are the differences between Quartz / Mechanical / Automatic movements?
The following are descriptions of the three movement types:
Quartz Watches
Watches that have quartz movements are a relatively new development in watch history. Quartz crystals have a unique property in that when they are compressed or bent, they conduct a constant voltage, or pulse, on their surface. This constant voltage can be used to power quartz watches with exact precision. Rather than a wound spring (mechanical movement), quartz watches rely on a battery for their energy. The battery sends electrical energy to the tiny quartz crystal, which in turn creates a pulse at regular, constant levels. Because the pulse (also called an impulse) is extremely constant, quartz movements ensure precision timekeeping, accurate down to hundredths of a second. To convert the impulse into a steady power that can move the watch hands at regular intervals, the impulse is simply passed through a stepping motor that converts the electrical energy of the impulse into mechanical energy that is needed to run the watch. Since the early 1970’s, quartz watches have become very popular, for both manufacturer and consumers, due to the fact that quartz watches are less expensive than mechanical movement watches and can be easily manufactured in large volumes.
Mechanical Movements
If a watch is said to have mechanical movement, this means that the watch has a device for keeping time, which uses the energy from a wound spring, and keeps time through the highly regulated release of that energy through a set of gears and an escapement. This device must be wound periodically, ensuring that the wound spring is continually loaded to power the watch. It differs from the typical quartz watch in that it uses purely mechanical components to keep time. A normal mechanical watch can run for about 40 hours on one full winding of the mainspring, and a few designs that can last up to 8 or 10 days are also available. The general design of mechanical movement watches have not changed notably in the past fifty years. But, the development of greater technology and modern materials has changed the way mechanical movement watches are manufactured.
Automatic Movements
Watches that are powered by automatic movements operate similar to a watch with mechanical movements, except that the winding of the spring occurs automatically, every time the wearer moves his or her arm. A rotor that turns in response to motion winds the watch’s mainspring, supplying the needed energy to power the watch. The obvious benefit of an automatic movement is that there is never a need to replace a battery or to wind the watch. Keeping this in mind, it is necessary to occasionally “tune up” an automatic watch to ensure timekeeping is precise.