Returns And Exchanges Policy
- If you are not satisfied with your purchase, you may exchange or return it for a refund within 14 days from shipping from our warehouse (excluding shipping and handling charges) Note: you may exchange or return it for a refund within 14 days of delivery from wisewristwatches.com.
- Returns are subject to a Return Merchandise Authorization from wisewristwatches.com. The cost of shipping will be deducted from your total refund. You can request an RMA (Return Merchandise Authorization) number by calling WiseWristwatches. Some items on WiseWristwatches may be considered special items and may have a limited return policy. All purchases, accessories, serial-numbered security tags (if provided), and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees.
Return Eligibility
All returned or exchanged items must be:
- Returned within 14 Days
- In new condition.
- In their original packaging.
- Must include all packing material, blank warranty cards, manuals, and accessories.
- Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
We reserve the right to refuse any return if there are:
- Any signs of wear.
- Parts of the item are missing.